Resume

Led the successful completion of over 30 learning products within tight deadlines, increasing user engagement and satisfaction.

Collaborated with the Chief Product & Innovation Officer and Chief Strategy & Impact Officer to integrate best practices of learning design and adult learning theory into developing existing and new learning products.

Supervised, trained, and developed the Learning Design and Course Development teams resulting in improved skill proficiency, employee retention, and more creative end products.

Advised the leadership team on budget allocation and timeline development for new products and proposals.

Engaged with customers and partners to offer insights into the learning design and content development processes.

Spearheaded the design, implementation, and pilot of Learner Journey & Nudge Learning procedures.

Authored Standard Operating Procedures (SOPs) to standardize processes of project retrospectives, onboarding, and meeting agenda notes for team reference.

Drove the design of innovative and diverse content types to enrich the content library and database by utilizing additional course authoring tools and methodologies.

Conducted internal training sessions for company employees and customers utilizing the learning management system.